FAQ

RETURNS/EXCHANGES/REFUNDS

Due to COVID-19 all items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. We will fix any mistakes made on behalf of Consciously Funded.

Orders cannot be cancelled once they are placed. Please email us with any additional questions at info@ConsciouslyFunded.com.

If the product you received is deemed defective your order is eligible for a return or exchange. Please understand that replacements will be denied if you fail to notify us via email at info@ConsciouslyFunded.com of defective or damaged merchandise within two business days of you receiving your product.

To be eligible for an exchange your defective item must be unused and in the same condition that you received it. Shipping costs are non-refundable and depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We thank you for understanding this policy!

I RECEIVED A DEFECTIVE/WRONG PRODUCT.

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at info@ConsciouslyFunded.com to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach a picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.

All wrong orders we send out will be corrected.

WHEN WILL MY ORDER BE SHIPPED?

Due to complications regarding the ongoing COVID-19 pandemic, orders are extremely delayed and shipping may take 7-25 business days. We apologize in advance for any inconvenience.

For international shipping please allow an additional 7-25 business days.

Orders placed on the weekend and holidays are processed on the next business day.

MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT, WHAT SHOULD I DO?

USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.

SHIPPING ADDRESS ISSUES

Consciously Funded WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.

It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.

DELIVERY FAILED

If your order is returned due to any address discrepancies you will be completely refunded.

WHY IS MY ORDER STILL IN “PRE-SHIPMENT”?

Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.

IS MY CONSCIOUSLY FUNDED SHIRT MEN’S OR WOMEN’S SIZING?

All Consciously Funded shirts and hoodies are unisex sizings, which means they run larger. ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchase.

ALL figures and sizes are different. Therefore, sizes are NOT guaranteed. Please see the product description and size chart for each item for reference.

PRICE CHANGES

Prices for our products are subject to change without notice.

The price your order was purchased and confirmed for is final. Prices will not be retroactively adjusted.